Privacy Policy

Last updated: 1 June 2026

This policy applies to Metalique Studios and governs how we collect, use, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 of India.

1. Who We Are

Metalique Studios ("we", "us", "our") is a website design and hosting service based in Mumbai, India. We operate the website metaliquestudios.com and provide done-for-you website building services for small and local businesses. For any privacy-related queries, contact us at hello@metaliquestudios.com or via WhatsApp at +91 99879 11330.

2. Information We Collect

We collect information you provide directly to us when you contact us via WhatsApp, email, or our contact form. This includes your name, phone number, email address, business name, and any other details you share. We also collect technical data such as your IP address, browser type, and pages visited when you use our website — this is collected through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to: (a) build and deliver your website; (b) communicate with you about your project via WhatsApp and email; (c) process payments; (d) send service updates; and (e) improve our services. We do not use your information for unrelated marketing without your consent.

4. Payment Information

We process payments through secure third-party payment gateways (such as Razorpay or bank transfer). We do not store your full credit/debit card details on our servers. Payment processors are PCI-DSS compliant.

5. WhatsApp Communication

Our primary communication channel is WhatsApp (+91 99879 11330). By messaging us on WhatsApp, you consent to receiving messages related to your website project. We do not add you to broadcast lists without your consent.

6. Information Sharing

We do not sell your personal information to third parties. We may share your data with service providers who help us deliver our service (e.g. hosting providers, payment processors), and only to the extent necessary. We may disclose your data if required by law or a court order under Indian law.

7. Data Storage & Security

Your data is stored on secure servers. We use industry-standard security practices including encryption in transit (HTTPS). However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

8. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, you have the right to: (a) access the personal data we hold about you; (b) correct inaccurate data; (c) request deletion of your data; and (d) withdraw consent for processing. To exercise these rights, contact us at hello@metaliquestudios.com.

9. Cookies

Our website uses essential cookies to function properly and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.

10. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. Continued use of our service after changes constitutes acceptance.

12. Grievance Officer

As required under the IT Act, 2000 and IT (Amendment) Act, 2008, our Grievance Officer can be reached at: hello@metaliquestudios.com or via WhatsApp at +91 99879 11330. We will address grievances within 30 days of receipt.

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of courts in Mumbai, Maharashtra, India.

14. Contact Us

For any questions about this Privacy Policy, please contact us at hello@metaliquestudios.com or WhatsApp +91 99879 11330.